Our main topic for the day is on concierge services and whether or not Hawaii hotels have any backbone left… Sound interesting? This is a controversial discussion about the increasing rise of third party concierge services renting out desk space in many hotels and how it negatively affects local companies, the guests and the hotels themselves. Sparked by a Wall Street Journal article and an interview I recently did, this is an important topic that is beginning to irk many travel industry people, including Hawaii Aloha Travel. Hear more about this topic and Hawaii’s top traveler news on today’s podcast!
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